The Concierge Travel Group provides customised offerings and personalised services to both leisure travellers and corporations. In 2010 our premium leisure brand Concierge Traveller was announced as Australia’s Best Travel Agency, winning the prestigious National Travel Industry Award for Best Travel Agency Retail and most recently has won Best Luxury Travel Agency in the 2011 Luxury Travel Magazine Gold List awards.
Tuesday, July 12, 2011
Hotels accused of bribing guests in exchange for glowing reviews on TripAdvisor
Manly travellers these days are doing their holiday research on the internet. It's a fabulous wealth of information but unfortunately these days it is getting hard to tell what is actually real and what is not and this article about reviews on TripAdvisor reflects our fears. It's interesting to note that 'KwikChex, a UK-based company specialising in protecting online reputations, said it had at least 700 members in the hospitality business who have either committed to or are considering legal action against TripAdvisor.' And it's not just false reviews, it's also fake websites (ie selling tickets for the world cup or fake accommodation sites etc). How do you know who to trust unless you can talk to a real person?
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